Terms & Conditions — ek9991 Platform Rules

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ek9991 ("the Platform", "we", "us", "our") governing your access to and use of the website located at https://ek9991.club and all associated services, features, content, and functionality offered therein.

By accessing ek9991, completing the registration process, depositing funds, placing any wager, or otherwise using any feature of the platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to these Terms in full, you must immediately cease using ek9991 and close your account.

ek9991 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will make reasonable efforts to notify registered players via their registered email address or through a prominent notice on the platform. Your continued use of ek9991 following publication of updated Terms constitutes acceptance of the revised version. It is your responsibility to review these Terms periodically.

2 Eligibility & Age Restriction

Access to ek9991 is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and on each occasion they access the platform:

• You are 18 years of age or older. ek9991 is an adults-only platform. We do not permit any person under the age of 18 to register, deposit funds, place wagers, or otherwise use the platform under any circumstances.
• You are accessing the platform voluntarily, for personal entertainment purposes, and not on behalf of another person or any commercial entity.
• You are not the subject of a self-exclusion order that is currently active on ek9991 or any associated platform.
• You are of sound mind and are not acting under the influence of substances that impair judgement when making deposits or placing wagers.
• You have not previously been banned or suspended from ek9991 for a violation of these Terms.

Age verification is conducted as part of the Know Your Customer (KYC) process. ek9991 may request identity documents — including a national identity card (NID), passport, or driving licence — at any stage of the account lifecycle, including at the point of registration, prior to processing any withdrawal, or when a transaction pattern triggers a compliance review. Failure to provide satisfactory documentation within the stated timeframe will result in account suspension until the review is complete.

3 Account Registration & Verification

Each individual player is permitted to hold one (1) account on ek9991. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated balances.

Accurate Information

You must provide complete, accurate, and truthful information when registering your ek9991 account. This includes your full legal name, date of birth, residential address, phone number, and email address. You must promptly update your account details if any of this information changes. ek9991 will not be responsible for any loss or inconvenience caused by your failure to maintain accurate account information.

Account Security

You are solely responsible for maintaining the confidentiality of your ek9991 login credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account — whether or not authorised by you — is your sole responsibility. If you suspect that your account has been accessed without authorisation, you must contact ek9991 support immediately at [email protected].

KYC Verification

ek9991 operates a tiered KYC verification process. Basic account functionality is available upon registration. However, withdrawal requests above defined BDT thresholds, and certain higher-limit deposit methods, require completion of full KYC verification. Documents accepted for identity verification include Bangladesh National Identity Cards (NID), valid passports, and government-issued driving licences. Proof of address may be required for higher verification tiers. All submitted documents are processed and stored in accordance with ek9991's Privacy Policy.

4 Deposits, Withdrawals & Payments

ek9991 processes all transactions in Bangladeshi Taka (৳ BDT). We support the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary from time to time, and ek9991 reserves the right to add or remove payment options without prior notice.

Deposits

Deposits are credited to your ek9991 account balance promptly following confirmed receipt of funds from your payment provider. Minimum deposit amounts apply and are displayed at the point of transaction. ek9991 does not charge fees for deposits, though your payment provider may apply its own transaction charges for which ek9991 bears no responsibility.

You may only deposit funds from payment accounts that are registered in your own name and that you are legally authorised to use. Depositing funds on behalf of another person, or accepting deposits from third parties into your ek9991 account, is strictly prohibited.

Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit wherever possible. Processing times vary by payment method: bKash, Nagad, and Rocket withdrawals for fully verified accounts are typically processed within minutes during standard operating hours. Withdrawals to Visa or Mastercard may take 3–5 business days depending on the issuing bank. ek9991 does not guarantee specific processing times and is not liable for delays attributable to third-party payment providers.

Withdrawals are subject to the following conditions: (a) the account must have completed the required KYC verification tier corresponding to the withdrawal amount; (b) any applicable wagering requirements attached to bonus funds must have been satisfied; (c) the account must be in good standing with no active compliance review or suspension.

Currency & Conversion

All account balances, deposits, wagers, winnings, and withdrawals on ek9991 are denominated in Bangladeshi Taka (৳ BDT). ek9991 does not apply currency conversion charges for BDT transactions. If your payment provider performs any currency conversion on their end, any resulting fees or exchange rate differences are entirely outside ek9991's control and responsibility.

5 Bonuses & Promotions

ek9991 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are published alongside each individual offer. The general principles governing all ek9991 bonuses are set out below.

Wagering Requirements

Bonus funds awarded by ek9991 are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier is stated explicitly in the terms of each bonus. Until wagering requirements are met, bonus funds and any winnings generated from bonus funds are non-withdrawable. ek9991 displays your current wagering progress within your account dashboard.

Bonus Eligibility

Each bonus offer specifies the eligibility criteria applicable to it. Unless stated otherwise, bonuses are available to one account per person, per household, per device, and per IP address. ek9991 reserves the right to withdraw a bonus offer, cancel credited bonus funds, or void associated winnings if it determines that eligibility criteria have not been met or that bonus terms have been abused.

Promotional Periods

Bonuses and promotions are available for a limited time as specified in the individual offer terms. Seasonal promotions tied to events including Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh, Victory Day (16 December), Bangladesh Premier League (BPL) season, and T20 World Cup tournaments are subject to their own specific terms and availability windows.

6 Gameplay Rules & Fair Use

All games available on ek9991 — including live dealer games, video slots, crash games, table games, and sports betting markets — are operated according to the rules specific to each game type and provider. It is your responsibility to familiarise yourself with the rules of any game before placing a wager.

Game Integrity

ek9991 partners exclusively with certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All casino game outcomes are determined by independently certified RNG (Random Number Generator) systems. Sports betting odds are set using established market data and are subject to change prior to market closure. ek9991 does not manipulate game outcomes in any manner.

Malfunction Policy

In the event of a technical malfunction — including but not limited to game crashes, disconnections, or software errors — ek9991 reserves the right to void the affected wager and return the staked amount to the player's account. Wagers resulting from a software malfunction that produced an erroneously high payout are void. ek9991 will not honour payouts that are demonstrably attributable to a technical error rather than a legitimate game outcome.

Sports Betting Markets

Cricket markets — including BPL, T20 World Cup, IPL, and Bangladesh Tigers international fixtures — are subject to specific sports betting rules. Where a match is abandoned, postponed, or otherwise affected by external circumstances, ek9991's sports rules govern settlement. In-play betting markets close automatically when the relevant event threshold is reached. It is the player's responsibility to place in-play wagers within open market windows.

7 Prohibited Conduct

The following conduct is strictly prohibited on ek9991. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Underage use: Accessing, registering, or placing wagers if you are under the age of 18.
• Multiple accounts: Creating or operating more than one account on the platform.
• Identity fraud: Providing false personal information, impersonating another person, or submitting forged documentation during KYC verification.
• Bonus abuse: Exploiting bonuses through coordinated wagering, matched betting against platform offers, or any strategy designed to extract bonus value without genuine play intent.
• Collusion: Cooperating with other players to gain an unfair advantage in any game, including poker or live dealer titles.
• Money laundering: Using ek9991 to deposit, transfer, or withdraw funds derived from illegal activity. ek9991 complies with applicable anti-money-laundering obligations and will report suspicious transaction patterns.
• Automated play: Using bots, scripts, automated software, artificial intelligence tools, or any non-human mechanism to interact with games or the platform without ek9991's explicit written consent.
• Platform interference: Attempting to hack, reverse-engineer, disrupt, or otherwise interfere with ek9991's systems, software, or infrastructure.
• Third-party account use: Allowing any other person to access your account, or accessing any other person's account, for any reason.

8 Account Suspension & Closure

ek9991 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to circumstances where:

• The account holder is found to be under 18 years of age.
• The player has engaged in prohibited conduct as defined in Section 7.
• KYC verification documents are not provided within the required timeframe or are found to be fraudulent.
• A compliance, fraud, or anti-money-laundering review requires temporary restriction of account activity.
• The player has breached any provision of these Terms.
• The player has requested self-exclusion through the Responsible Gaming tools.

Voluntary Closure

You may request closure of your ek9991 account at any time by contacting support at [email protected]. Prior to account closure, any pending withdrawal requests that meet eligibility criteria will be processed. Bonus funds that have not met wagering requirements will be forfeited upon voluntary closure.

Effect of Closure

Upon account closure — whether voluntary or platform-initiated — your right to access ek9991 ceases immediately. ek9991 will retain your personal data as required by applicable data retention obligations. For full details, please review the Privacy Policy.

Self-Exclusion

Players who wish to take a break from gambling may activate self-exclusion tools available within their account dashboard. Self-exclusion periods range from 24 hours to permanent exclusion. During an active self-exclusion period, the account cannot be accessed, no deposits can be made, and no wagers can be placed. ek9991 will make all reasonable efforts to prevent re-registration during an active exclusion. For further guidance, visit the Responsible Gaming page.

Limitation of Liability

To the fullest extent permitted by applicable law, ek9991 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of enjoyment. ek9991's total liability to any player in respect of any single claim shall not exceed the net deposits made by that player in the 30 days preceding the claim.

Governing Law

These Terms are written in English and shall be interpreted in accordance with their plain English meaning. Any dispute arising from or in connection with these Terms or your use of ek9991 shall be subject to the exclusive jurisdiction of the courts applicable to the platform's operating territory. ek9991 will make reasonable efforts to resolve disputes through direct communication with the player before any formal proceedings are initiated. To raise a dispute, contact [email protected] with full details of your concern.

Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any bonus-specific terms published on ek9991, constitute the entire agreement between you and ek9991 with respect to your use of the platform. They supersede all prior communications, representations, or agreements, whether written or oral, relating to the same subject matter.